Warranty
Warranty
As a DTC premium furniture brand, we offer industry-leading warranty coverage.
Funispace Warranty Promise
5-year structural warranty, 1-year fabric warranty.
Warranty Coverage
What is covered, and what is not.
Included (under warranty)
- Frame: Cracking, breaking, warping, or structural failure
- Base: Base structural damage or loosening
- Support structure: Springs, support straps, or filler failure
- Fabric: Seam splitting (not from normal use)
- Hardware: Feet, legs, hinges, or other hardware damage
- Filler: Sagging exceeding 2cm
Not Included (outside warranty)
- Normal wear: Natural ageing over time
- Colour change: Natural colour variation or fading of fabric (sun exposure)
- Improper use: Damage from jumping, heavy pressure, pet scratching, etc.
- Accidental damage: Damage from accidents
- Unauthorised repairs: DIY repairs or modifications
- Commercial use: Used for commercial or rental purposes
Warranty Service Process
How a warranty claim works.
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Contact us
Provide order number, photos, and video of the issue.
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Technical review
Our technical team will review within 2-3 business days.
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Solution
If covered under warranty, we provide free repair or replacement.
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Service execution
We cover all associated costs.
What Sets Us Apart
Every piece is engineered around a core of layered, multi-density polyurethane foam with an external quilted cover, built for comfort and long-lasting shape.
Multi-Density PU Foam
Layers of different-density polyurethane foam provide support and lasting shape.
Quilted Cover
An external quilted cover adds comfort, durability, and a tailored finish.
Premium Fabrics & Leathers
Carefully selected fabrics and leathers.
Handcrafted
Artisan craftsmanship and fine detail.
This is the FuniSpace commitment to durability.
Warranty Summary
| Component | Warranty Period | Coverage |
|---|---|---|
| Frame structure | 5 years | Cracking, breaking, warping |
| Springs/support | 5 years | Failure, breakage |
| Fabric/leather | 1 year | Seam splitting (not normal use) |
| Filler/cushion | 1 year | Sagging exceeding 2cm |
| Hardware | 1 year | Damage, loosening |
Warranty is valid from the date of purchase. Proof of purchase required.